1. General
These terms govern the ordering and provision of ABEXPRO services through abexpro.am. If a separate written agreement is concluded with a customer, its specific terms take priority for that service.
2. Ordering process
- The customer selects a service or sends an enquiry.
- ABEXPRO clarifies the scope and required input information.
- Before payment, the customer receives the price and material terms on a tariff page, in an offer, agreement, order or invoice.
- Work starts after the terms are agreed and, where required, payment is made.
3. Price and currency
Public prices are listed on the Prices page and on individual service pages. Bespoke engineering, design, survey and other variable-scope work is priced after the scope is defined. The final amount is communicated before payment. Card payments on the website are made in AMD.
4. Service delivery
Timing, stages, deliverables and required inputs are defined in the service description, offer, agreement or invoice. Electronic deliverables may be supplied by email, an agreed online channel or another agreed method. Services requiring physical attendance are provided at the place and time agreed with the customer.
Delivery of services and deliverables
ABEXPRO sells services through this website rather than physical goods. For electronically delivered services, goods delivery does not apply: deliverables are supplied by email, an agreed online channel or another agreed method. Delivery to multiple physical addresses in a single transaction does not apply unless expressly agreed in a separate contract.
5. Customer responsibilities
- provide accurate input and contact information;
- make required decisions and approvals in a timely manner;
- pay agreed invoices by the stated deadline;
- not use the website or payment facilities for unlawful transactions.
6. Payment
Customers should pay only an ABEXPRO invoice or confirmed order. Card details are entered exclusively on a secure bank/payment-provider page. ABEXPRO does not store the card number or CVC/CVV.
7. Cancellation and refunds
The cancellation and refund rules are published separately: Cancellation and Refund Policy.
8. Complaints and contact
Questions about an order, service quality or a payment should be sent to info@abexpro.am. Please state the invoice/order number and briefly describe the issue. ABEXPRO will review the request and reply using the customer's stated contact channel.
26.08.2026